Streamlined New Hire Kits: How Judi Health Scaled Onboarding with Identity Works
Judi Health was hiring faster than its onboarding process could keep up. Identity Works replaced a manual, kit-by-kit routine with a self-service new hire portal that runs on Judi's own SSO, lets every new team member choose their welcome kit, and shows each person only the options their role entitles them to.
The Challenge
Judi Health's growth was enormous, and every new hire meant another welcome kit to plan, order and ship. A process that worked when hiring was steady was never built for that pace.
Each new team member added coordination for HR: deciding what they should receive, collecting sizes and shipping details, and making sure the kit arrived in time to make a real first impression. As headcount climbed, the manual work climbed with it. The welcome experience risked becoming a bottleneck instead of a highlight of someone's first week.
The Solution
Identity Works saw an opportunity to take the manual steps out of onboarding entirely. Working with Judi's HR team, we built a dedicated new hire portal on our QuickBrand platform around three ideas: make access effortless, give new hires a real choice, and keep the right options in front of the right people.
Frictionless access with SSO. New hires sign in with the same single sign-on credentials they use for everything else at Judi. There is no separate account to create and no extra password to remember.
Choice instead of a guess. Rather than shipping one box to everyone, the portal offers multiple new hire kit options. Each new team member picks the kit that suits them, so what arrives is something they actually want.
Dynamic security by role. Security rules running on the back end control what each person sees. Incoming team members see only the kit options meant for them, which gives Judi the flexibility to tailor new hire gifts by job role without maintaining separate stores or manual lists.
A head start on the company store. As an added benefit, every new hire is onboarded onto Judi's company store from day one. A one-click login through the company's SSO app means employees can come back anytime for branded apparel and gear.
The Results
New hire kits stopped being a project HR had to run for every hire and became a process that runs on its own.
For new team members, the first interaction with Judi's brand is a choice, not a box someone else picked for them.
Ready to Streamline Your Onboarding?
If welcoming new hires is getting harder as your company grows, talk to your Identity Works Account Manager about a new hire portal built on your SSO, your roles and your brand.