Expert Guides for Effective Branded Merchandise Programs

Practical guides for marketing managers, HR teams, and procurement professionals evaluating branded merchandise programs and partners.

Matt Gonzales Matt Gonzales

Tech Savvy and Human Friendly

Rethinking your relationship with your promo vendor? Learn how IDW combines cutting-edge tech with creativity and human service to wow clients.

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Common Questions

What Companies Use Identity Works For

  • Identity Works handles the full setup — store architecture, catalog curation, access controls, SSO integration, and PunchOut if needed. Most programs launch within 6–8 weeks. You define the requirements; we build and run the program.

  • SOC 2 Type 2 is an independent audit that verifies a platform's security controls are not only in place but have operated effectively over a sustained period. Enterprise IT and procurement teams specifically require Type 2 (not just Type 1) before approving any platform vendor. QuickBrand Online Stores is SOC 2 Type 2 certified

  • Yes. QuickBrand integrates with Okta, Azure Active Directory, and other SAML 2.0-compatible identity providers. Your employees log in with credentials they already have — no new passwords, no separate account.

  • Identity Works combines three things that most competitors offer separately: a proprietary, SOC 2 Type 2 certified technology platform we built and own; in-house decoration and product expertise; and our own 27,000 square foot fulfillment center. Everything under one roof means programs run tighter, faster, and more accurately than any outside-vendor combination.

  • Yes. From our Midwest distribution center, most of the US receives orders in 1-3 days via ground service. We handle kitting, custom decoration, individual address fulfillment, and automated reorder triggers. HR teams define the program parameters; we execute every order without manual intervention.